Dear Friends of Bigfoot,
WHAT: After long and thoughtful conversations within our restaurant, we are proud to let you know that Bigfoot BBQ has eliminated tipping. You will no longer find a tip line on your check and there will be no need to leave additional cash at the counter or the table (any cash tips left will be donated to local non-profits that care for the disabled citizens of Flagstaff).
WHY: We believe hospitality is a team sport. It takes an entire team to provide you with a great dining experience. Due to a recent court ruling, some positions within our restaurant (cooks, prep staff, and dishwashers) are no longer able to share in our guests’ generosity, even though their contributions are just as vital to the outcome of your experience at our restaurant.
DETAILS: With this change, the total cost you pay won’t differ much from what you paid before. You may notice that many of our menu prices have gone up about $1. All of our employees’ pay rates have gone up $2 per hour to make up for the tips they received previously. Our employees were all paid above minimum wage before this change and are all paid above minimum wage now. We believe this is a fair and equitable change for our guests and our employees. We are making this decision for our team, our guests and our business. We don’t take this lightly. For more information, see links below. We encourage you to share your thoughts and feedback with any of our managers or owners in person or email us at firstname.lastname@example.org.
PLEASE SUPPORT US: We remain more committed than ever to a great dining experience with warm hospitality. If you ever have a concern about the service that you receive at Bigfoot BBQ, we want to know. We appreciate your business and we hope that you will support Bigfoot BBQ and our team as we make this change!
For more information on “no tipping”, “gratuity free” and “hospitality included” happening throughout the restaurant industry, take a peak at some of the links below…